Refund Policy

The Advertised Money-Back Offer

The Pulmo Balance sales offer provides a 90-day money-back period measured from the original purchase. It states that bottles may be returned even when empty. Refunds exclude shipping and handling, so the offer should not be understood as reimbursement of every expense associated with the purchase.

This website is an independent affiliate information site and cannot approve a refund. Contact the seller with your order details before returning a package. The seller’s instructions and the terms confirmed for your order determine the return process.

Confirm the Deadline for Your Order

The return policy requires return authorization to be requested and approved within 90 days of purchase and requires the return to be sent within 14 days of receiving the authorization. The separate shipping policy gives a shorter requirement: returned goods must arrive within 60 days of the order.

These published deadlines are inconsistent. Ask support to confirm the deadline that applies to your purchase early, rather than waiting until the end of the advertised period. Keep the reply along with your receipt and any return authorization.

The general return page also contains a sale-item exclusion, while the product offer presents discounted packages with a money-back guarantee. Ask support to confirm eligibility for your actual package. Do not assume a general clause or a promotional badge resolves every term by itself.

Request Authorization Before Mailing

Email support@pulmobalance.com with your order number and the email used at purchase. Ask for return authorization and the current mailing instructions. The policy requires proof of purchase and an approved RMA, or return merchandise authorization, before a return is sent.

The listed return address is 285 Northeast ave, Tallmadge, Ohio 44278. Confirm the address with support before mailing, and put the authorization number and identifying order information in the return as directed. The buyer pays return postage.

Use a trackable service and send the tracking information to support. Retain the mailing receipt and delivery record. These documents help establish what was sent and when it reached the return destination.

What to Include in the Package

The shipping-policy return instructions ask for all bottles associated with the order, whether empty, full or partly used, including free or bonus bottles where applicable. Include the order ID, name, address, email and phone number, plus the packing slip if available.

The general return policy asks that returned goods be in good physical condition, not broken or damaged, and accompanied by relevant accessories. Empty bottles are expressly allowed in the product offer; that is different from sending damaged items that cannot be identified.

Incomplete returns can result in a partial refund or an inability to process the refund under the shipping instructions. Ask support how to handle missing packaging or another unusual circumstance before sending the package rather than guessing which items can be omitted.

Refund Processing and Bank Timing

The sales offer says a refund is processed within 48 hours after returned product is received. The general policy describes inspection and approval before credit to the original payment method. Processing a refund and seeing the money in your account are separate steps.

The shipping page allows approximately three to five business days for bank posting. Actual posting can depend on the payment service. If the expected period has passed, first check the transaction records, then contact support with the return delivery information and approval details.

The general policy limits exchanges to the same item when defective or damaged and gives a 90-day-from-delivery period for that process. Contact support promptly about damaged goods and ask for instructions specific to the issue. Do not send a replacement request through this affiliate site.